I am an eCommerce VA, Customer Service Support, Administration, Purchasing, Inventory Management, and Social Media Management.

I worked as a Purchasing Staff, where I was recognized for my organizational skills. I handled purchasing transactions and manually maintained inventories of materials, equipment, supplies, and products.

April 2016 - May 2017

I also served as a Customer Service Associate at Concentrix, where I excelled at resolving customer inquiries promptly. I provided general information about products and services, assisted customers, and maintained positive and timely communication.

September 2017 - December2019

Also worked as an Administrative Assistant. My responsibilities included ensuring efficient communication among the staff, managing my client's calendar, and preparing documents for meetings.

April 2022 - November 2022

In addition to these roles, I have extensive experience as an all-around Shopify VA. I am well-versed in Shopify, eBay, Etsy, and other eCommerce platforms. My tasks have included Email Support, Product Research, Product Listing, Order Fulfillment, Supplier Communication, Basic Photo Editing and scheduling FB and Pinterest Ads. I also handled Paypal and Klarna disputes, as well as managing returns and refunds. Experienced Social Media Manager.

October 2018 - October 2023

Instagram Post

I worked with a Lash, Brow and Tan Specialists in Boston to create a simple, thoughtful and approachable brand identity.

Creating Engaging Stories

Designing Schedule Availabilities

Sample IG Reels